Onboarding survey
5-step survey drove 18% install growth. 1-step only drove 14%.
1-step
WINNER
5-step
It means making something personal — at a scale where nothing feels personal.






















The OOBE app-recommendation flow ships with Samsung, T-Mobile, and a dozen other OEMs. It reaches tens of millions of newly unboxed phones each quarter and contributes seven figures of revenue.
“Fewer steps is always better.”
“Cleaner UI converts more.”
“Users hate being forced.”
We tested all three.
All three were wrong.
5-step survey drove 18% install growth. 1-step only drove 14%.
Showing all app icons lifted installs by 0.47 per user. Collapsed view only lifted 0.37.
Swipe cards reached 15.65% CTR. Free-scroll list stayed much lower.